Privacy Policy

Last updated: March 2026

At Strangford Bay Alpacas, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website or interact with us.

1. Who we are

Strangford Bay Alpacas is a family-run business based in County Down, Northern Ireland. If you have any questions about this policy, you can contact us at:

Email: info@strangfordbayalpacas.co.uk

2. What data we collect

We may collect the following types of information:

  • Contact details (such as name, email address, phone number)
  • Booking information when you make a reservation
  • Website usage data (via cookies and analytics tools)

3. How we use your data

We use your data to:

  • Respond to enquiries
  • Manage bookings and customer interactions
  • Improve our website and services
  • Ensure the security and performance of our website

4. Cookies and analytics

We use cookies to improve your browsing experience and understand how visitors use our website.

Essential cookies are always enabled. With your consent, we use analytics cookies (such as Google Analytics) to help us improve our website.

You can accept or reject non-essential cookies via our cookie banner.

5. Sharing your data

We do not sell your personal data. We may share data with trusted third-party services where necessary to operate our business, such as:

  • Booking platforms (e.g. BookingHound)
  • Analytics providers (e.g. Google Analytics)
  • Email and communication services

6. How long we keep your data

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

8. Data security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.